You can make an online booking through our website, or you can email us your details at info@GlenburnTeaEstate.com. We will be in touch with you by email so we can personally handle all the details of your booking.
We accept payment by credit card (VISA or MASTERCARD only) through our head office in Kolkata. If you would prefer to pay us through bank transfer or cheque, we can email you our bank details.If you would like to pay us by credit card, please send us your details by email, fax or on the phone. Please note that your credit card will be debited as per our Advance Payment Policy, and NOT on checkout as conventional hotels operate.
An advance of 50% is required at the time of booking and full payment 30 days before arrival.If your booking is made within 30 days of arrival, we will expect full advance payment to confirm your booking.
We have to maintain our policy of full advance payment as with only 8 rooms, we cannot afford to hold a room for a guest who may not arrive.
Our Cancellation Policy:
|30 days before guest arrival||Full refund|
|15 to 30 days before guest arrival||50% refund|
|Within 15 days of guest arrival||No refund|